Job Details

: Product Service Engineer
: NPI/CPI/Field Failures
: Peoria, IL

Job Title: Product Service Engineer

Location: Peoria, IL

Duration: Fulltime

 

Responsibilities:

As a Product Service Engineer be a part of several Field Follow operations at Customers Sites which help in resolving Software and Hardware issues. Work closely with dealers on the electrical and electronics components related to the CPI issues on the machine products. Conduct Machine service audits for NPI programs for field follow machines and make changes that were flexible in commission the machines at customer sites. Work with Pre-delivery inspections list with the Manufacturing and Quality team in the plant and with dealers. Follow DMAIC process to create the reports on defects mechanical and electrical and electronic component and systems failures and coordinate with dealers and suppliers.